WASHINGTON — ChatGPT, the world’s best-known artificial intelligence tool, appeared to be temporarily down Thursday morning as thousands of users around the world reported issues.
DownDetector, an outage tracking website, showed thousands of users reporting a ChatGPT outage early Thursday morning.
OpenAI shared on its status page that ChatGPT was experiencing “increased errors” and a “partial outage” on Thursday morning.
Users who tried to access the AI model were unable to access its usual chat interface, instead reaching a “bad gateway” error page. Gateway errors are often the result of server communication issues, where a user’s computer is unable to receive a valid response from the server a website or program is housed on.
The company posted at 8:43 a.m. Eastern that it has identified the root cause of the issue and were working to “implement at fix.” An update at 9:34 a.m. Eastern said they were continuing to work on a solution.
Shortly after 10 a.m. Eastern, some users began to report that ChatGPT was working for them again and the company said a fix has been implemented.
OpenAI has yet to publicly address the issue on its social media accounts.